We offer a 30 day return policy for most products as long as they are in unused, original condition, with all original packaging, components, instructions, and warranty materials.
You are responsible for the cost of return shipping. Please remember to keep all the original packaging and documentation in the event that your item(s) needs to be returned or exchanged. Due to health, hygienic and safety regulations, certain items may need to be returned unopened and/or unworn.
Returns over 30 days are subject to a 20% processing/restocking fee. Returns over 45 days may either be rejected or be subject to a 30% processing/restocking fee at our discretion.
No returns over 60 days will be accepted for any reason.
We offer good, old-fashioned customer service. Call us at (612) 462-8720 for any inquiry, we have operators available 24/7. When you speak to one of us, we will be knowledgeable, friendly, courteous, and respectful. We handle every order as expeditiously as possible and pack it with great care. We write every product description with as much detail as is available to us in order that you can make an informed decision.
If you are unable to reach us during our operating hours, please email us at Info@AgoraSupply.com and we will write you back promptly. If you prefer, leave your phone number and the time you want us to return your call.